Dell Pro 5 Webcam 2K Review: So you can look good in office

Just because you’re in the office doesn’t mean you might not still need to be on camera — so I guess it’s not too surprising that some of the best webcams are made specifically for the office. Or that Dell is the one to make them.

Dell’s new office-oriented 2K webcam, the Dell Pro 5 (WB526), is a small, lightweight webcam that records video at 2K QHD / 30fps, 1080p / 30fps, and 720p / 60 and 30fps. It sports a Sony sensor and has a 78-degree field of view, 2x digital zoom, and an autofocus lens with a maximum aperture of f/2.0. As for its “office-friendly” features, it’s compatible with Windows Hello, and it has an “anti-theft interface” and comes with a lockable cable that you can attach to a loop on the non-detachable USB-C cable. It also has some intelligent features, such as smart auto-exposure, AI auto-framing, and face tracking, as well as a built-in omnidirectional microphone that doesn’t sound quite as terrible as most built-in webcam mics. It’s available now for $119.99, though it’s currently on sale for $114.99.

Design

The Dell Pro 5 webcam is a small oval-shaped webcam with a non-detachable USB-C cable (which comes with a built-in USB-A adapter. It has a lightweight black plastic body, measuring about 2.28 inches (57.9mm) wide by 1.7 inches (43.18mm) deep, and is 1.4 inches (35.56mm) high. It’s a fairly small webcam — not quite as small as the YoloLiv YoloCam S3, but close. It also has a physical lens shutter, which you can open and close via a small switch on top of the device. It’s not the most elegantly implemented lens shutter we’ve ever seen, but it does the job perfectly well.

Like many lower-cost webcams, its cable is not detachable — it’s a 5-foot (1.5m) rubber USB-C cable with a built-in USB-C to USB-A converter attached to one end. It’s not a particularly thick cable, but it’s stiff enough (and the webcam is lightweight enough) that it does influence the webcam’s position, and bumping it can cause the webcam to accidentally move and mess up your framing.

The Dell Pro 5 comes with a sturdy detachable monitor mount that attaches to the bottom of the webcam via a strong magnet. (The webcam also has a standard tripod mounting point, should you want to use it with a different camera mount.) The mount is surprisingly hefty — it weighs about 4.7 ounces (133g), which is nearly twice the weight of the webcam itself, which weighs around 2.57 ounces (73g). It’s a pretty standard monitor clip mount, with a lip that goes over the edge of your monitor and an adjustable, rubber-coated “foot” that sits on the back of your monitor to hold the webcam in place.

The mount allows you to tilt the webcam forward up to 90 degrees, which will probably be useful for the webcam’s document-reading feature. It also allows you to swivel the webcam almost 90 degrees in either direction, so it’s actually pretty flexible for a mount included with a more budget-friendly webcam. It does not have a tripod mounting point on the bottom, however, so you won’t be able to take advantage of this flexibility away from your PC.

In the box, the Dell Pro 5 comes with its detachable monitor mount and a locking mechanism for those of you who work in insecure office environments (or, I suppose, for those who might travel and work from co-working spaces, I guess). The locking mechanism is designed to slide through a loop on the cable.

Specs

Well-lit Performance

The Dell Pro 5 is a 2K webcam that outputs video in 2K UHD at 30fps — it’s not 4K, but it should give you more detail and better image quality than a standard full HD 1080p webcam, even if most streaming and video conferencing services limit your outgoing stream to 1080p or lower.

For our well-lit performance test, I tested the Dell Pro 5 webcam in a fully-lit setting. From the front, I have two professional lights (a ring light on the right side and a key light on the left side), as well as four monitors (three 27-inch monitors and one 34-inch widescreen monitor), plus ambient lighting from various peripherals, including my desk. Behind me, there are two desk lamps, and overhead I have an arching floor lamp. There is no uncontrolled light in my home office, and it’s a pretty bright scenario. (All of my test photos are taken with Windows’ native camera app for consistency, but please note that test photos are mainly for illustrative purposes and the conclusions drawn are based on extensive testing.)

The Dell Pro 5 performed pretty well in our well-lit scenario, though the color balancing seemed to wash me out slightly and the picture wasn’t quite as crisp as I would have liked. That said, this is exactly the kind of picture I look for in an office-oriented webcam — bright and evenly-lit, if a little flat, for a more “professional” appearance (and so it can do things like read text and scan documents). It’s not the most cinematic, dramatic, or flattering image from a webcam, but it should work very well in a professional setting.

Low-Light Performance

For our low-light test, I turned off all of the lights in my home office except for one 27-inch monitor, on which I had a window open with Google’s homepage (mostly white) filling half the screen and the Windows 11 Camera app filling the other half. This is basically a completely dark scenario with only my (admittedly, relatively large) monitor for lighting.

The Dell Pro 5 performed about as well as I expected in this scenario — it was able to pick up more detail in the dark than most 1080p webcams, though its low-light performance is far from what I’d call “good.” This was more noticeable in moving video, however, as the video was extremely grainy with large artifacts (this photo actually makes it look much better than it was). The Dell Pro 5 does have HDR, but this didn’t seem to make a significant difference in the low-light picture quality.

By comparison, the Dell Pro (WB5023) webcam did a better job with balancing light in the low-light scenario, though it picked up the same amount of detail. The Elgato Neo, which is a budget 1080p webcam, did a much better job of balancing light in this scenario, but its picture was also extremely grainy.

Overexposed Performance

For our overexposed performance test, I turned off most of the lights in front of me (save for one 27-inch monitor) and left the lights behind and above me turned on. This is actually one of the most likely scenarios for webcam users, as offices tend to be generally well-lit environments, but without dedicated camera-focused lighting aimed at the user.

The Dell Pro 5 performed adequately in our overexposed performance test: it managed to balance light fairly well (every webcam struggles with this), but its auto color balancing was definitely off. Both the Dell Pro (WB5023) and the Elgato Neo did a much better job with color balancing in the overexposed scenario, especially with the default settings.

Features and Software

The Dell Pro 5 is configurable via Dell Display and Peripheral Manager, which lets you adjust the webcam’s image settings and toggle on various features such as face tracking, HDR, and auto exposure. You can also set up features such as gesture control and Windows Hello from this app, as well as Document View, which can be configured to automatically turn on when you tilt the camera down at least 60 degrees and show a rectangular document.

While the Dell Display and Peripheral Manager does have a lot of settings you can adjust, including brightness, sharpness, contrast, saturation, and vibrance, I found that adjusting the settings didn’t actually seem to do much for the picture. Turning the saturation down to 0%, for example, gave me a slightly desaturated image — not a completely black-and-white one. I also found it frustrating that there was no way (at least as far as I could see) to minimize the app to your system tray.

The Dell Pro 5 has a built-in omni-directional microphone for when you have absolutely no choice other than to use your webcam’s built-in mic. The mic wasn’t the worst I’ve heard on a webcam — it managed to pick up my voice pretty clearly, and didn’t make me sound like I was yelling through an underwater tunnel — but it wasn’t great, either. It should work fine if you’ve got nothing else on hand to speak into, but it’s not a microphone I’d recommend.

Bottom Line

The Dell Pro 5 webcam is definitely designed for office use — and for an office-oriented webcam, it’s not bad. But if you’re looking for something easy to use and cheap enough that your coworkers aren’t going to try to steal it, I’d probably recommend the Elgato Neo over the Dell Pro 5 — after all, the Elgato Neo retails for $60 and can currently be found for about half that, which means the Dell Pro 5 is more than four times as expensive.

The Dell Pro 5’s 2K resolution might come in handy if you’re the type of person who’s constantly showing documents over video calls, but Razer’s Kiyo X also has a 2K resolution and retails for $100 (and can currently be found on sale for around $75). The Dell Pro 5 isn’t a bad webcam, but you don’t need to pay $120 for similar quality.