Steam Machines with the ‘Red Line of Death’ get a simple, official cure: Clear the CMOS — clearing the CMOS can revive flat(red)-lining cubes

Late last week, we reported on a brand-new Steam Machine getting bricked during an update, and refusing to budge from a state freshly dubbed the ‘Red Line of Death’ (RLOD). The issue stirred fear in tech enthusiasts’ hearts, still scarred by the notorious Red Ring of Death (RROD) from the Xbox 360 era. But we have some good news today, as Valve’s official account on Reddit has responded to provide step-by-step instructions to get any affected Steam Machine up and running again by clearing the CMOS.

Thankfully, the pronouncement of death was definitely premature in this unresponsive Steam Machine case, and easily fixed. It wasn’t dead, it was resting, or probably pining for the fjords. It just needed to have its CMOS setting thoroughly cleared, that’s all.

SteamHWFeedback directly answered the distress call of OP me_hill on Reddit. A five-step recipe to recover Steam Machines with RLOD was provided to the beleaguered gamer. However, me_hill’s own flailing machine-reset procedure had already done the trick – inspired by numerous user comments on the thread.

It is good to have an official solution to the initially scary RLOD, though. For the sake of exactitude, we have pasted Valve’s official RLOD fixing steps below, verbatim.

If you’re encountering this issue, please try the following:

• Unplug the Machine, then press the power button a few times. This ensures any stored energy in the PSU gets discharged. You may see the power indicator LED blip a moment.
• Plug the Machine back in. Note if your power LED glows (breathing pattern) white or not. If yes, please submit a Steam Support ticket and tag me, or send me a chat request with the ID.
• Hold the power button down for ~6s. You should see the power indicator LED (dot) flash momentarily. Release the power button when you do.
• The power indicator LED will start to cycle some color codes. These are designed to allow you to select various options for recovery/troubleshooting purposes. When the LED turns green, short-press the power button. This should perform a full “CMOS reset.”
• On the next boot, you should see the RGB bar as blue – it may take a bit longer to boot due to a memory re-training.

There’d only been two public pleas by Steam Machine users about RLOD so far, as far as we can see. Perhaps several more users resolved these issues themselves, without any social media interaction, so it is difficult to know the scale of similar experiences. Nevertheless, we are relieved to learn that these symptoms are easily fixed and users can get back up and running on their coveted new gaming hardware pretty quickly – with the benefit of an officially sanctioned cure direct from Valve.