PC makers are ruining Windows, and Microsoft finally needs to do something about it

When Microsoft intervened after LG was accused of using monitors to install adware, that was a wake-up call. Windows 11 is finally getting better after years of complaints, but PC and component makers aren’t. And it’s not just junk software that creates problems — it’s shoddy designs that make Windows look bad, and disjointed customer support that pushes users to the breaking point.